-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Free Instant Ink trial months also for existing customers, o...

Create an account on the HP Community to personalize your profile and ask a question
03-13-2021 09:15 AM
Hi!
I used to have an HP printer with instant Ink, but the printer broke last year and I cancelled the plan in December. This means I have already registered an Instant Ink account, but it currently has no active subscriptions.
I am thinking of buying a replacement printer now, and am eyeing a printer that comes with a 3 month Instant Ink trial.
Given that I was an Instant Ink customer in the past, would I also have these three free months? Or are these only for new customers with new accounts, and wouldn't be applied to my account?
Thank you in advance, and have a great day!
Solved! Go to Solution.
Accepted Solutions
03-16-2021 03:05 AM
@cakebreadpie, Welcome to the HP Support Community!
The free months come with the selected new printers. So, if you buy the printer, you will be eligible for the free months of ink even if you are an existing customer.
I hope that answers your concern adequately. Let me know!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
03-16-2021 03:05 AM
@cakebreadpie, Welcome to the HP Support Community!
The free months come with the selected new printers. So, if you buy the printer, you will be eligible for the free months of ink even if you are an existing customer.
I hope that answers your concern adequately. Let me know!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee