Generic cartridges

[Amaeshai]

My printer will not accept any generic print cartridges. Is there any way I can get the firmware to accept these cartridges? They are so much cheaper than hp and last way longer. Thank you for your s

[Dragon-Fur]

@Amaeshai 

Welcome to the HP English Community --

Short Answer

All ink used in the printer must include the embedded HP chip.

Be it refilled or re-manufactured, all ink cartridges must have the HP chip.

Old printers, those listed in the exception document and that meet the criteria in that document, are not subject to the limitation.

Details are included in "Longer Answer"

Longer Answer

We still see this question on occasion.

Nothing has changed.

Printers protected by Dynamic Security prevent use of cartridges that lack (do not have) an integrated HP chip in the cartridge.

There is no legal way to bypass the security.

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Which Ink Can be Used in the Printer?

 HP Ink - Learn About Supplies

Calls / Provides link to:

 HP Printers - Dynamic Security Enabled Printers

What else?

IF your printer is a much older model AND meets the criteria outlined in the document, then Dynamic Security is not implemented on that printer's firmware.

IF your printer is an older model, meets the criteria, and is not impacted by Dynamic Security protection, then check with your ink supplier and perhaps ask about getting a replacement cartridge.

Reminder

Even in printers that do not expressly forbid the practice, using non-HP ink cartridges is not supported.

HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip

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References / Resources

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