Genuine HP ink HP 67 not available locally as printer purchased overseas

[dxb1234]

I have purchased HP printer 2720 with serial number [edit] in Malaysia. I use the printer in UAE. The required ink HP 67 is not easily available in UAE. I only use genuine HP ink.

Is it possible to reconfigure the required ink to HP 305 which is easily available here ?

What are the steps required to do a region reset ?

Thank you 

[A_Gayathri]

Hi @dxb1234,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[dxb1234]

The above is not a complete solution. 

Thank you

[Treeko]

Hi @dxb1234 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issue.

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

I hope this helps.

Take care and have a good day.

Treeko

HP Support