Genuine or non genuine?

[skidibi]

I am considering whether to purchase genuine or generic toner cartridges as the genuine option is quite costly. I was surprised to see the high prices for the 19A Imaging Drum and 17A toner cartridges, prompting me to question if it's worth it. Although HP suggests using genuine toner cartridges, I would appreciate a recommendation from someone who works at HP.

[Nal_NR · Accepted solution]

Hi @skidibi,

Welcome to the HP Support Community. 

I'd like to help!

HP always recommends HP genuine cartridges. 

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. 

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