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‎09-16-2025 02:24 PM

HP Recommended
Product: E82650

Hello HP community I have a E82650 which has a ghosted image when we scan duplex only  but not simplex , any ideas as to how I can fix this I already swapped out the ADF Document_250916_151207-images-0.jpg

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2 REPLIES 2

‎09-16-2025 03:19 PM

HP Recommended

Typically ghosting when duple scanning is caused by read through, where the front scanner picks up some image from the back of the page. If you increase the background clean up number it will be less likely to do this.

 

Repairatrooper_0-1758057530533.png

 

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‎09-16-2025 03:31 PM

HP Recommended

How can we change this on the panel without accessing the service access page. We need to set the background cleanup in the service access menu from the control panel 

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