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‎09-21-2020 10:20 AM

HP Recommended
Product: Deskjet D1660
Operating System: Microsoft Windows 10 (64-bit)

I have an issue with text printing with a ghost/shadow image, so that it looks blurred. I have run the relevant test pages and cleaned the print heads, but the issue remains.

This problem has only started since I installed a new black ink cartridge.

I would be grateful for any help in curing this problem.

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-24-2020 05:33 AM

HP Recommended

@chris013

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/nz-en/product/hp-deskjet-d1600-printer-series/3811065/model/3811074/document/...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

View solution in original post

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1 REPLY 1

‎09-24-2020 05:33 AM

HP Recommended

@chris013

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/nz-en/product/hp-deskjet-d1600-printer-series/3811065/model/3811074/document/...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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