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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 5
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Gray cast on all sheets

HP Recommended
LaserJet P1606dn

Swapped my empty HP 78A toner cartridge for a new one, and am now getting a light gray cast evenly across each page.  Is there any way to clean this up?

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Message 2 of 5
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HP Recommended

Assuming nothing else has changed, (moved to new location, new device on the same circuit such as a portable heater) one of two possibilities, either a bad contact, try reseating the cartridge, if that does not fix it, assume you have a defective cartridge and get your dealer to replace. HP has print quality guarantee on their cartridges.

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Thanks very much.  Reseating hasn't helped, and there have been no changes on the circuit, so I assume it's a defective cartridge.

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Not a defective cartridge.  I reinstalled the old cartridge and see the same grey cast.

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I did choose 'Warn Me in 3 Days' when twice prompted with the message that the last cartridge might be getting low.  Perhaps that damaged the fuser?  The printer is reporting a little over 12,000 pages printed over its life.

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