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HP Recommended
Color LaserJet Enterprise m552
Microsoft Windows 10 (64-bit)

Good day.

Grayscale prints in pink. The picture is excellent when printing "grayscale" is on, when it is colored it is painted over with pink. Could the cause be low toner? Toner is low. Original cartridges 508X.

1 REPLY 1
HP Recommended

If you are getting a pink background it is entirely likely that your magenta cartridge is finished and needs to be replaced.

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