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- Green shade turning to blue colour when printing from HP las...

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12-07-2021 07:05 AM
Hello
I am able to get the correct shade of green color when I print my document using the HP M477 color printer, however, when I print the same file with the HP M775 and M750 color printers, the green turns blue.
All 3 printers (M477, M750 & M775) are using the genuine HP toners therefore I'm not sure why M750 and M775 can't print the correct shade of green.
Additional information
1-The printer has been calibrated.
2- Cleaning pages have been taken
3- Minimum 60% toner remaining in both color sets (650 & 651 color set)
4-I scanned the printer with HP Scan Doctor, however the print quality remained unchanged after the scan.
Could you please tell me what I need to do?
Thanks