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‎08-22-2024 01:13 PM - last edited on ‎08-22-2024 03:41 PM by Retired

HP Recommended

HELP!  why is this even a thing!  how is our printer 4 yrs old, not printing the colors what is shown on our graphics?

just inserted all new HP ink cartridges as well.  this happens time to time and now its taking our transparent image an re adding the background to it! LOL  This is such a joke!

Category:
1 REPLY 1

‎08-24-2024 10:59 AM

HP Recommended

Hi @FLRealEstate,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with printing in color on your printer.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- May I know which application are you using to print?

- When was the last time your printer was printing in color or working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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