HOW TO CHECK INK LEVELS ON COMPUTER..

[JOAIRK57]

CANNOT CHECK LEVELS OF INK ON COMPUTER.. HP C6380 PHOTOSMART PRINTER...

[A_Gayathri · Accepted solution]

Hi @JOAIRK57 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you want to check the level on your computer Unfortunately, the HP Photosmart C6380 printer doesn't offer the functionality to check ink levels directly from your computer through Windows 11. While some HP printers display ink levels on the software interface, this model relies on the printer control panel for that information. 

Here are two ways to check your ink levels:

Using the Printer Control Panel:

1. Turn on your printer and make sure it's idle.
2. Press the Setup button on the control panel.
3. Use the down arrow to navigate to Tools and press OK.
4. Scroll down using the down arrow to Display Estimated Ink Levels and press OK.
5. The printer will display estimated ink levels for each cartridge.

Using HP Solution Center (Optional):

1. Download and install the HP Solution Center software for your printer from the HP website if you haven't already.
2. Connect your printer to your computer and ensure it's turned on.
3. Open the HP Solution Center application.
4. Click on the Settings tab and select Estimated Ink Levels.

Refer to this document: Check HP printer ink or toner levels

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Gaya1239

HP Support

[JOAIRK57]

THANKS, HP RETIRED THIS MODEL PRINTER A FEW YEARS AGO SO I CANNOT UPDATE ANY DRIVERS, CANNOT GET THE HP SOULOTION CENTER TO CHECK FROM THE COMPUTER BECSAUSE THE PRINTER IS RETIRED,  THANK YOU FOR TRYING...

[JOAIRK57]

hp  Retired this model c6380 few years ago, cannot update drivers or download anything, thank s...