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HP Recommended
Photosmart D7460
Microsoft Windows 10 (64-bit)

I am having trouble finding HP 02 cartridges for my Photosmart D7460 printer  (US location).  Are they permanently discontinued or merely in temporary short supply?  They are not listed in the HP online shop.

1 REPLY 1
HP Recommended

@AlanRL

 

Welcome to the HP support community.

 

I understand that you are unable to find the cartridge for your printer.

This seems to be an obsolete printer, cartridge is not available in stock in the HP store.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.