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07-30-2025 11:08 AM
I've bought 107a printer from Russia and new original toner 106a (which is officially compatible)
I've got an error 'Invalid Toner' error (error C2-1510) while trying to print smth and flashing "!" and Cartridge error
Can u help me with this issue
Thanks for your help!
07-31-2025 01:47 PM
Hi @RodionS,
Welcome to the HP support community.
I understand you have trouble with the Ink cartridge getting an incompatible error. I will try to find all the help to share the printer details in private.
Please help us with your HP unit serial number or the product number in a private message for further assistance.
Here is the link to find the product Serial number: - Click here
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.
VikramTheGreat
HP Support