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‎10-19-2022 09:26 AM

HP Recommended
Product: HP DeskJet 2720e All-in-One Printer
Operating System: Microsoft Windows 11

I have just replaced the ink cartridges in my HP Deskjet 2700 all in one printer.  All was working fine before change.  Since the change anything that is supposed to be blue is coming out green!  I've run a Print Quality Diagnostic - all the colours are there but all very pale, not at all the vibrancy they should be and the cyan is green.  I also ran an Alignment - colours are green and black, not blue and black.  I put the old colour cartridge back in and it printed out the blues (and all the other colours) perfectly.  I also printed out a 'copy' of the Alignment and that came out green as well.  So is this a duff cartridge or is there something wrong with the printer.  I hope not - its fairly new. I'd

appreciate help anyone can give.

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