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I am trying to clean the ink jet heads on my HP 2700 series inkjet printer. I have to use the HP Smart app to run this printer. I go to where in need to in the HP and when I do it stated your not in a safe area and your privacy is into secure. It won't go past the warning so I am unable to cleAn the heads. What can i do to fix this?

1 REPLY 1
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Hi @dmyers5150 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=j5CTMKz8xsk&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.