HP 3831 doesn't align correctly

[TheTrainRev]

HP 3831 =- Alignment issues

Top half of printout is out of alignment vs bottom half which is in alignment.

[sandytechy20]

@TheTrainRev

Welcome to the HP support community.

I understand that you are getting alignment issues, I am glad to assist you.

Reset the printer

Reset the printer to recover from printer errors or failures.

1. If your printer has a rechargeable battery, remove it.

2. With the printer turned on, disconnect the power cord from the printer.

3. Unplug the power cord from the power source.

4. Wait 60 seconds.

5. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

6. Turn on the printer to complete the reset.

Clean the printheads or cartridges

Use a printhead or cartridge cleaning tool in the printer software or on the control panel to resolve errors and improve print quality.

Use this cleaning tool when you see streaks, smudges, or colored or white lines on printed pages.

• Control panel (printers with touchscreens only): From the Settings, Setup, or Tools menu, look for an option to clean the printheads or cartridges.

• HP Utility (Mac): Click the option to clean the printheads or cartridges.

Perform an alignment

Align the printheads or cartridges in your printer when you replace them, to improve print quality, or to clear an alignment error.

1. Load plain white paper in the input tray.

2. Adjust the paper width guides until they rest against the edges of the paper.

3. Print an alignment page.

   • Control panel (printers with touchscreens): Open the Tools or Printer Maintenance menu, and then select the option to Align cartridges, Align printhead, or Print an Alignment Page.

   • HP Utility (Mac): Click the option to align the printheads or cartridges.

4. If your printer has a scanner, follow the directions on the alignment page to scan it and complete the alignment.

Here is the HP document for further assistance:- Click here

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.