HP 4100 setup cartridge error after replacing

[tyok]

I have setup and used my HP 4100 printer for a couple months. I once replaced the color cartridge without problem.

But after I tried replacing the black cartridge, now I'm stuck with the "please use SETUP cartridge" message, with the printer flashing E0 on its display.

I still have my setup cartridge and using them doesn't help.

What am I supposed to do?

[Betty0610 · Accepted solution]

@tyok

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[Betty0610]

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Have a nice day and stay safe!:)

[Gogey]

I do not have the SETUP Cartridges so I can't install them.  I have the correct size for my new printer which are installed.  The printer message won't move past USE SETUP cartridges.  Can I purchase SETUP Cartiridges????

[fulkr0]

Do I have to reset my 4100 Printer or do you to change just the black cartridge?

[fulkr0]

I can not change the black cartridge...what should I do?

[Bezo17]

I have a HP Deskjet 4120e all in one printer. the initial setup was completed months ago and it has been working well till know. previously we changed both cartridges and all went well, however we have just changed the black and we have error message use SETUP cartridges. we no longer have the original ones and the inks purchased are the 305 HP originals, how can i get rid of the error message. 

[LatriceBarnes]

Hi I am receiving E0 on my printer I have unplugged it and plugged it back in after inserting new ink cartridges please help 

[Betty0610]

@LatriceBarnes

Welcome to the HP Support Community.

I'd be happy to help.

Which Printer do you have?

Let us know 🙂

Thanks!