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‎11-26-2024 10:15 AM

HP Recommended
Product: HP DeskJet 4255e All-in-One Printer

I was mailed a black and a color 67/305 via instant ink subscription but looks like this is for non US models and is not accepted by the 4255e printer. Had some other 67XL cartridges laying around and those work fine. Is there any way to get these cartridges replaced with appropriate ones for the printer.

 

Thanks

Category:
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2 REPLIES 2

‎11-27-2024 01:48 PM

HP Recommended

Hi @willdeberry,

 

Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you.

 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message. 

 

To locate your account, please provide

Your registered email address

Your Instant Ink account ID

Serial number of your printer enrolled in instant ink

Confirm your address,

 

Please click on it. I hope this helps resolve this issue completely, Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say

 

Take care and have a great day ahead!

 

Alden4

HP Support  

I am an HP Employee.
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‎12-02-2024 06:36 AM

HP Recommended

Information has been sent via PM

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