HP 515 Smart Tank not printing two colors (Blue/Yellow), printed docs are covered with Magnta

[Thamer-KSA]

I have a HP 515 smart tank pinter. used to work fine. Didn't use it for a while, then when I started using it, first the Blue color is missing, then now the yellow color as well. Alos, the printed doecument comes like spryed with Magenta color!!  

It became useless. 

Search the internet for prossible fixes, and I found several videos on how to fix the missing colors. Yet some videos demostrating the fix so fast and also, without explanation about the required tools they used.  

Other videos, explained that use certian combination of two printer buttons will fix the missing color problem. Did but still the problem.  

Anyone have encountered this problem and got it fixed?   if yes, appreciate you share it. 

Thanks in advance. 

[Treeko]

Hi @Thamer-KSA 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issues.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support