HP 5230 Office jet. New black cartridge 302 fitted and now repeated messages that cartridges are no

[Tonys41]

HP 5230 Officejet printer. Received ink for HP  black instant ink from HP.   The cartridge no is 302, but my normal cartridge was 304. Now getting messages that cartridges are not connecting to printer.  I taken ink out and refitted a number of times but still do not work.  Ideas please

[Kumar0307]

@Tonys41, Welcome to the HP Support Community! I’m here to help.

I see that the replacement Instant Ink cartridge is not working. Did you insert the old Instant Ink cartridge and check for the error?

Make sure the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

Kindly perform the steps mentioned in this document - Ink cartridge error

If the issue persists, to assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Let me know how it goes. 

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Have a great day!