HP 5252 Printer now gives me " The indicated cartridges are not communicating correctly.."

[kjanuary]

After storing my 5252 printer for a few years, I hook everything up, print 5 or so pages I needed then did a stupid thing.   I updated the firmware.   Why?  Everything was working just fine but no, I trusted the update published to be a good & reliable.   Boy, was I mistaken.   Bottom line, how do I get archived firmware files?   To save well meaning people time & frustration, I've completed all the steps imaginable to bring this thing back to life short of outright replacing the cartridges that arent bad.   If I spend any money at al, it's to get out of HP and into another inkjet printer.   Absolutely ridiculous.  

[Kuroi_Kenshi]

Hi @kjanuary,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Cartridge Reinstallation: Ensure that the cartridges are correctly installed. Remove and reinsert them to ensure a good connection.

Cartridge Cleaning: Clean the electrical contacts of the cartridges and the printer to ensure that they are communicating properly.

Reset the Printer: Turn off the printer, unplug it for a few minutes, then plug it back in and turn it on. This can sometimes resolve issues by resetting the hardware.

Unfortunately, without the ability to revert to an earlier firmware version, these are your best options. 

I hope this helps.

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Best regards,