• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎03-18-2022 06:28 AM

HP Recommended

  A supplier sent us CE255JC (55J) toner for our LaserJet P3015. We normally use CE255X, but was told the CE255JC will work and they sent these for the higher capacity. I was looking online to confirm the claim that this works in our printer, but cannot find that it is compatible. When searching HP website for supplies, I cannot find either the 55J or CE255J.

 

  I found the cartridge online at another website, but it claims the CE255JC is for the MFP M521. Nothing for the P3015.

 

  Can anyone confirm that the CE255J* is intended for the P3015?

 

  Thanks.

Category:
2 REPLIES 2

‎03-18-2022 07:13 AM

HP Recommended

Hi,

55J is a contract cartridge, compatible with Laserjet Managed contract printers and not intended to be sold on retail stores but to be supplied for contract printers.

 

As much as I aware it would likely be rejected by a Non-Managed printer series as a P3015.

 

Shlomi

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
2 people found this reply helpful
Was this reply helpful? Yes No

‎03-18-2022 12:34 PM

HP Recommended

Hi Shlomi,

  Thank you for your reply. I will try out as soon as printer needs new toner and report back.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.