HP 564 ink life

[michmom]

I replaced my hp 564 black cartridge on 10/24/2023 with a genuine HP cartridge.  Printed about 50 pages and am already getting message that printer is low on ink.  These cartridges are too expensive to replace every time I need to print.  What is going on? Printer is HP Photosmart 7520.  I thought that the cartridges had a longer lifespan.

[A_Gayathri]

Hi @michmom,

Welcome to the HP Support Community

I understand you are facing an issue with your HP 564 ink life. Not to worry I will help you to get a resolution to resolve the issue.

May I know What kind of printouts you have given prints? 

Could you please share the images 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[michmom]

I printed about 45 pages in black & white of a cross stitch pattern that I purchased.  Do not believe that it is appropriate to share the images as it is copyright protected.  Each page is about a 45x45 square grid with symbols in each square.

[A_Gayathri]

@michmom,

Thank you for your response,   This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!