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Good morning, SO I got a HP Photosmart 6520 that I took with me when I moved from Italy to USA. IT's always been working great so I bought new ink th other day and instead of the usual 364 I took the 564 which should be the US version one. But the printer says that the ink is not compatible. I've read somewhere that there should be a way to let the machine understand that I'm in USA and that the ink is correct. Can someone help me in this process?

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