HP 67 XL Black Cartridge shows as a "Setup Cartridge"

[KM1956]

I bought a two pack of HP Cartridges at Staples for my HP 6458 Inkjet printer.   The two pack sealed package contained one 67 
XL Black Cartridge and one 67 TriColor Cartridge.    I installed both new cartridges into my 6458 HP printer.   I immediately saw a flashing error message on my printer.  The 67 TriColor cartridge installed perfectly.  However, the 67 XL Black Cartridge shows on my "HP Smart" that it is a "setup" cartridge.   

This is a newly purchased two pack from Staples.  I can only assume that the 67 XL black cartridge I received is a mix up at HP. They must have packaged a "setup" cartridge instead of a regular XL cartridge.

What do I do? 

[Echo_Lake]

@KM1956

Welcome to the HP Support Community!

I understand your concern. To bypass the message on the printer, the only option left is to perform an OOBE reset and re-initialize the printer.  

  

The reset instructions are specific for your printer, and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile Name, or simply click on this link. 

Hope this helps! Keep me posted. 

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