Today I talked to Elmo at HP support ([personal info removed]) about not being able to buy HP ink 902 color for my HP 6978 printer. The first thing Elmo said was my printer was old and I need to buy a new printer. I told him I bought it two years ago and he said that makes it old. I was on the phone with Elmo 37 minutes and every time I asked about getting ink he would say I needed to buy a new printer. At first Elmo said the ink was on back order, then he changed it to "ink was discontinued" and I needed to buy a new printer.
So I am asking if this is the HP policy - to discontinue making ink for printers after the printers have been on the market for two years????
Can anyone help me obtain the 902 color ink cartridges??
Or should I buy another printer? Maybe a brand other than HP??
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