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‎03-06-2024 07:19 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Have not used printer for a while. When powered up cyan light was flashing. Replaced with new un-opened cartridge. 

Prints fine in black only, no colors at all. The printer status report does not show anything for the 3 color cartridges as far as ink level.  

It does show the  installation date & end of warranty date. All the cartridges are expired including the cartridge I replaced today.

Tried removing and re-seating the cartridges, also the 3 level cleaning. 

Still no color. 

 

 

Category:
1 REPLY 1

‎03-07-2024 12:12 AM

HP Recommended

A new printhead is needed.




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