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HP Recommended

there is a squeaking noise when printer is turned on and again when a print is started. Doesn't look like feed rollers as they are not moving during either process and noise.

1 REPLY 1
HP Recommended

Hi @Droid1145,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP 8020 All-in-One is making a squeaking noise when powered on and when starting a print, even though the feed rollers don’t appear to be moving. Let’s go through steps to identify and resolve the issue.

 

1. Turn Off and Inspect the Printer

Power off the printer and unplug it from the wall.

Open all accessible panels (front cartridge access, rear panel, paper tray).

Look for foreign objects, debris, or small pieces of paper that could rub against internal components.

 

2. Check the Carriage and Belt

Gently move the carriage (where the cartridges sit) from left to right.

Listen for any rubbing or squeaking sounds — sometimes the belt or gears inside can squeak without the rollers moving.

If the belt looks dry, worn, or misaligned, it may need cleaning or lubrication.

 

3. Lubricate Moving Parts (If Needed)

Use a lint-free cloth or cotton swab slightly dampened with isopropyl alcohol to clean the metal rails where the carriage slides.

Do not use oil unless specified in the printer manual — some parts are plastic and oil can damage them.

 

4. Inspect the Power-On Mechanism

Some printers make a brief squeak when powering on due to the initialization of gears or motors.

If the sound is brief and does not affect printing quality, it may be normal mechanical noise.

 

5. Test Printing

Power on the printer and print a single page to see if the squeak occurs during actual operation.

Note if it happens only at startup, only during printing, or both.

 

6. Prevent Future Noise

Keep the printer in a clean, dust-free environment.

Avoid using low-quality or thick paper that could stress the gears.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.