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‎04-25-2023 05:05 PM

HP Recommended
Product: HP OfficeJet Pro 8025 All-in-One Printer

My HP 8025 is only printing blank pages. Recently started using it after a year of it being idle inside its box.

 

The troubleshooting I have tried:

• Factory Reset

• Soft Reset (unplugging 60sec+)

• Swapping ink cartridges. Tried using 2 new ink cartridges.

• Clean Printhead

• Align Printhead

• Firmware Update

• Reinstalled Driver

 

My warranty is expired and has only been used lightly about a year prior to this.

 

I would appreciate any help. Thank you!

Alyssa

Category:
2 people had the same question
1 REPLY 1

‎04-29-2023 07:58 PM

HP Recommended

Hi @AlyssaKSC,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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