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If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP 8025
Microsoft Windows 10 (64-bit)

I've been doing a lot of printing from PDFs with images on them.  I just went to print another that has images in all colors but my printer printed everything in green.  I subscribe to instantink and went there to find out if my link levels are good and it indicated they were fine.  What should I do?

1 REPLY 1
HP Recommended

@suburns 

 

Instant Ink is essentially like regular HP ink in that the same things in the ink that make it work - and then not work - are the same.

 

The printer might need maintenance.

It might just be a clogged ink cartridge - something might be "dirty"...

 

Known solutions - presented in the order to be considered / completed

Black Ink Not Printing, Other Print Quality Issues

 

The caveat...

Because you are on Instant Ink subscription, you might not have "extra" ink ready to go (if needed). 

 

Worse, there is some possibility that at least one cartridge might need to be replaced...

I cannot help with Instant Ink cartridge replacement.

 

Worse yet (I know, it keeps going down hill) -

There is a possible issue getting the particular type of cartridges for this printer.

 

HP OfficeJet Printers - 'Incompatible' or 'Defective Cartridge' message

This document applies only to these HP Officejet and Officejet Pro printers that use HP 910, 912, 914, 915, 902-905, or HP 935 ink cartridges:

  • HP Officejet 6810, 6820, 6950, 6960, and 8010 printer series
  • HP OfficeJet Pro 6230, 6830, 6960, 6970, 8020, and 8030 printer series

 

If you get into the situation where you need replacement ink, let us know.

I will push the request to someone who can assist.

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8025 All-in-One Printer 

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

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