-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP 8210 won't accept 952 Cartridges, says printer is not des...

Create an account on the HP Community to personalize your profile and ask a question
07-13-2023 04:50 PM
Just purchased new oem
HP 952XL/952 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (N9K28AN#140) and the printer says 'This printer is not designed to use continuous ink systems' and will not work. Anybody can solve this?
07-17-2023 10:51 AM
Hi @Paulwlm,
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
I see that you are getting an error message "Problem with the printer or ink system" on your HP OfficeJet all-in-one printer.
I suggest that you follow the steps listed below to reset the unit:
1. Turn the printer on if it is not already on.
2. With the printer turned on, disconnect the power cord from the rear of the printer.
3. Unplug the power cord from the wall outlet.
4. Wait for 60 seconds.
5. Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
6. Reconnect the power cord to the rear of the printer.
7. Turn on the printer if it does not automatically turn on.
You may also check the steps in this document.
I hope this helps.
Take care and have a great day ahead.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!