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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP 8620 Black Ink Cartridge may be damaged

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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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10-28-2023 12:58 PM
Product: HP Officejet Pro 8620 e-All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)
Printer is out of warranty. Just replaced all cartridges with HP950 and HP951 Combo cartridges. Have error message that Magenta and Black Cartridges may be damaged. I have cleaned contacts numerous times. I have reinstalled cartridges numerous times. I have the latest hardware and drivers installed. I have reset the printer numerous times. Walmart will not take the new cartridges back for replacement. HELP! What else can I do?
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