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‎09-19-2024 09:12 AM

HP Recommended
Product: HP 951 XL Ink Cartridge - Magenta

I recently purchased 3 HP 951XL cartridges (yellow, magenta, cyan), upon installation I am getting an error saying the Magenta cartridge is faulty.

I see in the cartridge that the warranty ends 2025/10. How can I go about starting the process of getting this fixed and get a replacement cartridge if possible.

 

Thanks!

Category:
1 person had the same question
1 REPLY 1

‎09-20-2024 12:38 PM

HP Recommended

Hi @mannyblum,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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