HP C6180 Printer Ink cartridges

[PamHG]

I have a C6180 Photosmart printer that I have not used over the last 7 years. It needed some repair work at the time, I had it repaired as I always liked the quality of printing.  It worked fine after the repair, however while it was being repaired, I did purchase another printer  and then after the repair, I moved the Photosmart printer to an office/craft room in the basement, where, as I mentioned, it ended up not being used for quite some time. I would like to use the Photosmart printer again and have run into an issue with replacement cartridges. I had some cartridges that were unused, but when inserted into the slots, I got a message that they had expired, though I got the printer to print anyway, but this message may keep popping up. I would like to purchase new cartridges, but unfortunately, the HP 02 cartridges do not seem to be available. On Amazon, there are offers for off-brand cartridges that will work, but the reviews are inconsistent. I am wondering if there is anyone out there with the same problem regarding the HP 02 cartridges and what and where you purchased replacements.  I tried to find a phone number or chat option to contact  HP to ask this simple question, but it has been very time-consuming and never did find either one. Last resort is this community option, though I may still try to contact HP directly. Thank you.

[Betty0610]

@PamHG

Welcome to the HP Support Community.

Unfortunately, these ink cartridges are not available anymore. I did check our official HP Shopping website too.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[PamHG]

Thank you Betty for the reply, although it still does not give me an option for replacement cartridges for this printer. Since HP is no longer making this cartridge, I was hoping there might be someone out there in the community as a personal user that was satisfied with an alternative/generic brand of cartridge that worked to their satisfaction and would inform me of such. At some time in the future I may just order some generics from Amazon and try my luck and hope for decent quality. This "planned obsolesence" that is a factor in manufacturing and consumer products is frustrating - especially in light of the fact that our environment and climate suffer greatly because of all the items that must be "thrown away." I do appreciate the fact that HP has someone (like you) to reply to my question, even if I wish it were a different answer. PamHG

[Betty0610 · Accepted solution]

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please do check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[PamHG]

Thanks for this reply and your efforts to resolve the issue I am having with finding cartridges for my printer. I appreciate that you and HP are aware of my question and situation and attempting to resolve it for me.