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‎02-23-2024 02:04 PM

HP Recommended
Operating System: Microsoft Windows 11

Someone gave me a HP Color Laser Jet 1600. Yes its old but our computer OS picked it up great. Its been a while since anyone had used it and the cartridges need to be replaced. I bought off brand cartridges because we weren't sure it would even work and didn't want to spend a small fortune on a hope. Well everything seemed to work fine except the magenta didn't print. Did all the recommended service suggestions and still the magenta didn't print. Figure its a faulty magenta cartridge and waiting on the new one to arrive. The new issue is that when printing color everything is offset. This didn't happen till after running the suggested fixes for the magenta problem. Any ideas how to stop it?

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‎02-24-2024 07:33 AM

HP Recommended

You probably run a colour calibration and without magenta the printer calibrated wrongly with offset, when you install a working magenta toner cartridge the printer should run a new calibration that will get rid of the offset.




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3 REPLIES 3

‎02-24-2024 07:33 AM

HP Recommended

You probably run a colour calibration and without magenta the printer calibrated wrongly with offset, when you install a working magenta toner cartridge the printer should run a new calibration that will get rid of the offset.




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‎02-25-2024 05:43 PM

HP Recommended

Valsimot,

Thanks for the information. As soon as I get the new magenta cartridge and run it, I will let you know how it goes. Thanks again. 

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‎02-29-2024 07:35 PM

HP Recommended

Valsimot,

The new cartridge came in. I installed it, it calibrated and everything is fine. Thanks for the heads up!

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