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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP Color LaserJet Cp1215 Vertical Black Lines
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09-11-2022 10:20 AM - edited 09-11-2022 12:45 PM
I have an HP Color LaserJet CP1215 Printer that prints vertical black lines and dots on every printed page. I have cleaned every part and roller that is accessible to me and I still have the issue. Would love to find an affordable solution. I have included a scanned photo of the most recent printed page.
Solved! Go to Solution.
09-12-2022 12:24 PM
@Valsimot is likely correct here. Remove the black cartridge and check the blue-green drum on the bottom for toner on it in the spot matching the defect. It is likely a failed component in the cartridge, however in some cases it could be a little bit of paper stuck under the cleaning blade. If there is debris, you can try to remove the obstruction gently with the corner of a sheet of paper. Any tools or hard objects can damage the finish on the drum.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.