HP Color LaserJet MFP M280nw non hp cardridge

[Xarkam]

Good evening,

Since this evening my printer indicates "The indicated cartridges are blocked because they contain a non-HP chip".
I do use compatible cartridges.
In Printer Setup, the Cartridge Policy option is disabled.

Strangely enough, the same morning I printed with it without any problems.

Of course, the product warranty has just expired on September 30, 2021.

It's hard not to put the two in relation.

My question is, if I order cartridges from HP, will I be able to print? I don't want to spend € 511 (for a complete set) and not be able to print.

I thought I could print only with the black toner in the printer, but it requires all colors to be present.

And of course, you can't have someone from hp since the product is out of warranty as of September 30, 2021. (And no warranty extension is available for the product)

I thought I bought HP to have peace of mind but it is not.

[Kumar0307]

@Xarkam, Welcome to the HP Support Community! I’m here to help.

HP cannot guarantee the functionality of non-HP ink toners. It may or may not work and can damage the printer too.

This printer is enabled with dynamic security. It is intended to be used only with cartridges with an original HP chip. Cartridges using a non-HP chip might not work, and those that work today may not work in the future. Refilled or remanufactured supplies that still use an Original HP chip will continue to be accepted by the printer.

If you are using a refilled or remanufactured cartridge and wish to continue to do so, then you should check with your cartridge supplier as to whether or not the cartridge has an Original HP chip.

For more info, refer to - Dynamic Security Enabled Printers

Kindly use HP ink toners to resolve this issue. You may visit Hp Store to order compatible ink toners.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Xarkam]

Hello Kumer0307, thanks for reply.

I just received an HP black toner (203x / CF540x) for my printer.

Do I have a way to print only in black while I wait receive the other 3 colors ?

[Kumar0307]

@Xarkam

No, this printer will need all 4 ink toners to be installed/not empty in the printer to resume printing. It is as per the design.

Keep me posted for any other assistance. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!