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‎04-07-2022 03:55 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

do you have any advice about that "blue shadow" chromatic around the fonts ?

It is small picture (hight quality) in the footer of word document.

I tried several different setup of printing and maybe 5 different version of drivers with the same result.

 

But.. when I am printing it from macbook - it is ok. When I am printing it on different printer - it is ok.

 

Any idea ? 

 

 

20220330_115148818_iOS.jpg

Category:
1 person had the same question
1 REPLY 1

‎05-02-2022 12:26 PM - last edited on ‎05-02-2022 12:47 PM by Retired

HP Recommended

I have the same problem, and it's only when I print .jpg images (.png images turn out fine).  I did this comparison to show: [content removed]

 

I also have M479fdw, running firmware CLRWTRXXXN002.2208A.00 with build date 2022-02-16.  I use genuine HP cartridges.  I'm printing from a Mac running Monterey.  The print issue occurs whether I print from Chrome, or MS Word, or Photoshop, or Preview.

 

There's a related thread here for the same issue, but the HP support rep stopped responding: https://h30434.www3.hp.com/t5/Printer-Ink-Cartridges-Print-Quality/Laserjet-M454dw-Prints-come-out-w... 

 

Please help?

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