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HP Recommended
Microsoft Windows 10 (64-bit)

 

DE: 

Drucker : HP Color LaserJet Pro MPRM282 /M285 

Drucker Tonner mit Trommel ausgetaucht, beim ersten Status druck siehe Anhang eins. Druck mit minimaler Streifen (Datei 001.pdf) .
Beim Farbtestdruck (siehe Datei 002.pdf) weisen Schwarze Streifen bei Ausdruck auf. 

1. Tonner und Trommel ausgebaut und gereinigt
2. Drucker im System die Reinigung gestartet. 
3. auch durch die Zweite Reinigung verdrecken die Tonertrommel (siehe Bild 003.jpeg)
der Vorgang wurde mehrmals wiederholt. 

 

Was würdet ihr Tuen um das Problem zu lösen 

 

003 (1).jpeg22.png11t.PNG

 

1 REPLY 1
HP Recommended

@jackpc1,

 

Welcome to HP Support Community!

 

We advise you to post your question in English to ensure a quick response for the Community. This can also help other users to take advantage of your post, in case they have the same question.

 

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

 

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Have a great day!


ANAND_ANDY
I am an HP Employee

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