HP DJ Plus 4140 Printing in color but not black

[crosenbalm]

I have done a power restart, uninstalled and reinstalled drivers, cleaned cartridges both automatically with the printer as well as manually, and still color prints just fine but anything that uses black ink is pushed straight through. Blank page, no errors. It feels like it is coming out faster than color prints, so I don't think it is even trying, and instead for some reason skipping all jobs with black ink. Test prints include color and not black when there are both on one page.

[Nal_NR]

Hi @crosenbalm,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand that you are having issues with printing in black.

If you have performed all the steps from this document and still having issues, either the cartridges are faulty or the printer itself. 

In this case, I recommend you contact phone support for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.