-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP Desk jet 5440 won't print color
Create an account on the HP Community to personalize your profile and ask a question
01-13-2022 01:11 PM
Welcome to the HP support community.
I understand that your printer is not printing in color, I am glad to assist you.
Did you make a copy and check if that prints fine?
Meanwhile:-
Print a Print Quality Diagnostic report
Print a Print Quality Diagnostic report from the printer control panel, and then evaluate the results.
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Make sure the printer input tray is loaded with plain white paper.
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On the printer control panel, swipe the display to the left, and then touch Setup.
The Setup menu displays.
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Touch Tools, and then touch Print Quality Report.
Clean the ink cartridges
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Make sure to load the input tray with plain, white paper.
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On the printer control panel, swipe the display to the left, and then touch Setup.
The Setup menu displays.
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Touch Tools, and then touch Clean Cartridges.
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Examine the print quality on the Print Quality Diagnostic report.
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If the print quality is acceptable, touch No. You can stop troubleshooting.
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If the print quality is unacceptable, touch Yes to perform the next level of cleaning.
Refer to this HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee