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HP Recommended
HP DeskJet 3752 All-in-One Printer
Microsoft Windows 11

I bought my daughter an HP DeskJet 3754 for college. It was working fine, but during the pandemic it started only printing blank pages. I have tried multiple things to get it to work. I deleted the printer and re-added it. I redownloaded the drivers. I switched out the ink cartridges. I don't know what else to try! The printer still prints but the pages are just blank! PLEASE HELP!

1 REPLY 1
HP Recommended

@ManassasMomOf3

 

Welcome to the HP support community.

 

I understand that your printer is printing blank pages, I am glad to assist you.

Did you make a copy and check if that prints fine?

If that does not copy, follow these steps to fix the issue:-

Use HP Printer Assistant to clean the ink cartridges in Windows.

  1. Load plain paper into the input tray.

  2. Search Windows for your printer model name, and then click the printer name in the list of results.

    HP Printer Assistant opens.

  3. Click Maintain Your Printer.

    The printer toolbox opens.

  4. On the Device Services tab, click Clean Cartridges .

    A Print Quality Diagnostic page prints.

    Figure : Print Quality Diagnostic page

    Example of a Print Quality Diagnostic page
  5. Examine the Print Quality Diagnostic page.

    • If the print quality is acceptable, click Done. You can stop troubleshooting.

    • If the print quality is unacceptable, click Second-level Clean to continue the next level of cleaning.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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