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‎06-18-2022 03:53 PM

HP Recommended

 I recently bought the HP Desk Jet 3760 printer and want to claim my 4 month free trial of ink. It keeps asking me for a code. I don’t have a code,  nor is their an email address on any of the sheets I Print out?  Please help 

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1 REPLY 1

‎06-21-2022 02:50 PM

HP Recommended

Hi @Caz2259,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand you are unable to claim your promotional months.

 

There is no special code and the free months are automatically applied to your account after you enroll for the instant ink.

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on the link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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