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‎08-29-2022 02:54 AM

HP Recommended
Product: HP DeskJet 3760 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello Sirs,

I'm trying to find help in such situation: recently the orange led indicating cartridge problems started to blink: the  status says "problem with the cartridge" in particular the coloured one. I've tried to follow instructions to clean both the cartridge and the circuit where the cartridge is  located...but no effect.

In this situation the printer doesn't print. It seems there is "no communication" with the cartridge.

I was hoping HP was able to send me a new coloured cartridge replace...but nobody is taking care of the problem.

I don't know what to do....Anyone knows a possible workaround?

Thanks

Category:
1 REPLY 1

‎09-01-2022 10:59 AM

HP Recommended

@LucaMarino
 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Is your Printer enrolled in the Instant Ink Program?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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