HP DeskJet F2480 shadowing and no correct alignment of black and color cartridge

[PatrickB112]

Hello,

yesterday I exchanged my cartridges with OEM new ones (HP300). After printing and scanning the alignmentpage, I wanted to print out some pdfs, but unfortunately there was some shadowing appearing on the printout. (photo attached). So I was on a large troublesearch until I found out that there must be an alignmentfailture with the cartridges (Photo). I had no other chance than manually rework the edges of the color cartridge so it's sitting in an other position on the rack. After that, the aligmentpage looked completely different and the printer was able to align the cartridges correctly.

My question: Is there any production issue known? Are the messurements of the cartridges correct? The ones I got are made in Malaysia. Usage date octobre 2021. 

It would be nice if you could give me any feedback, in the internet I saw many people with alignmentproblems after changing the cartridges. And I don't want to manually trim the edges in future.

Thank you in advance

Don't hedifference of 1mmshadowing after wrong alignmentbefore rework, printer used marked reference for setting, problem aligmnet is 1mm outafter rework the cartridge, marked reference perfectly aligned, printer used this settingfinal printout, no shadowing, sharp letterssitate to contact me

Best regards

Patrick

[KrazyToad]

@PatrickB112

Welcome to HP Support Community

I would like to help

Did you face such issues with the old cartridges? Since you had to manually adjust the cartridges to get them seated properly, this seems to be a Hardware issue with the cartridges

If you are still facing problems, I suggest you contact HP Support in your region for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.