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‎01-08-2023 12:43 PM - last edited on ‎01-08-2023 12:58 PM by Retired

HP Recommended
Product: HP DeskJet Ink Advantage 3636 All-in-One Printer

I bought 

HP DeskJet Ink Advantage 3636 All-in-One Printer in China and it had HP680 cartridge in China (cartridge model F6V27A). I moved to USA and I need to know which cartridge model number will be compatible and if any reset needs to be done. 

 

Kindly help

 

Ankur

 
Category:
1 REPLY 1

‎01-11-2023 08:09 AM

HP Recommended

Hi @F6V26A,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you moved and the printer is not accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping


ANAND_ANDY
I am an HP Employee

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