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‎11-28-2023 11:11 PM

HP Recommended
Product: HP DeskJet Ink Advantage 3788 All-in-One Printer
Operating System: Other

Hi! I bought a Deskjet Ink Advantage 3788 online and came with HP 652 ink which is not available here in the Philippines. I would like to be able to use HP 680 ink since this is what's available here. How do I go about the regional reset?

Category:
2 REPLIES 2

‎11-30-2023 11:58 PM

HP Recommended

Does anybody know how to reset a 3788 printer? 

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‎12-01-2023 02:29 PM

HP Recommended

Hi @BunHam1001 ,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you moved and the printer is not accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping


A_Gayathri
HP Support Community Administrator.
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