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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-09-2023 08:55 PM

HP Recommended
Product: HP Deskjet 1510 All-in-One Printer

I'm having issues with black ink on my HP Deskjet 1510. Printing was fine and then wouldn't put almost any ink on the paper. I have tried a brand new ink cartridge, used HP print and scan doctor to clean/ alignment of cartridges. there were some lighter marks on the pages but not printing like normally. I have looking on HP's support for troubleshoot but nothing has worked. Should I trying another ink cartridge or is it time for a new printer? (got as a home printer in 2015, don't use it very often but can't figure out what is wrong).

Category:
1 REPLY 1

‎10-12-2023 12:50 PM

HP Recommended

Hi @dmorr,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Deskjet 1510 Black ink not working properly. Not to worry I will help you to get a resolution to resolve the issue.

 

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.

 

please follow the steps mentioned in this document HP Deskjet 1510, 2540 Printers - Black Ink Not Printing and Other Print Quality Issues

 

HP DeskJet 1510, 2540 printers - Color or black ink not printing, other print quality issues

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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