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×InformationHP Solution Center Adobe Flash player error
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InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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HP Deskjet 2050 Regionalization Reset
12-13-2020 06:10 PM - edited 12-13-2020 06:13 PM

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Hello,
I have an HP Deskjet 2050 printer which was purchased in the United Arab Emirates. Now that I live in Canada, I'm unable to find HP 122 cartridges, and HP61 cartridges are incompatible under the current settings.
Could you please let me know the steps needed to regionalize my printer to North American settings so I can purchase HP61 cartridges?
Thanks!
12-15-2020 02:03 AM

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@waldos1, Welcome to HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset, and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee

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