HP Deskjet 2331 Printer Region Reset Code

[Anku008]

Hello and greeting.

I recently bought a new ink HP805(Black)  for my DeskJet2331, before I use HP805 

when I put the cartridge into the printer, the black ink led started flashing (Incompatible-Ink)

after that, I watched some videos.

finally, I decided to reset my printer region to use my new Ink Cartridge.

[Nal_NR]

Hi @Anku008,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

Which country was the printer purchased and to which region do you want to change?

We need to perform a regional reset on the printer to resolve this issue.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Nal_NR]

Hi @Anku008,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @Anku008,

I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us.